If you are having difficulties logging into your account please contact the myHallmark team either by phone or email for assistance.

Phone: 1800 729 999

Email: mysupport@hallmark.com

Please use the ‘Forgot your password click here to reset’ link on the LOGIN page.

As a reminder, passwords need to be at least 8 characters, include both upper and lowercase characters, a special character and a number.

Yes, the minimum order value is $300 AUD. If your order does not reach the minimum the total cost will be highlighted in pink. 

Simply add additional product to reach minimum and update your basket.

Yes, our dedicated myHallmark team is here to assist. Please contact the team either by phone or email for order assistance.

Phone: 1800 729 999

Email: mysupport@hallmark.com

When searching for a specific product, please use the CATALOGUE tab after logging in and ensure all filters are off. Be as descriptive as possible when using the Search field (eg. Typing “mum” into the search field will bring back all products containing the word “mum” in the description).

Alternatively, please contact the myHallmark team either by phone or email for assistance.

Phone: 1800 729 999

Email: mysupport@hallmark.com

It is not always possible to amend orders once they have been submitted particularly if they have already been released to our warehouse systems for picking.

Any orders placed for delivery in Australia will be delivered by StarTrack.

All orders are delivered via our third party
Logistics supplier StarTrack. To track your order online, please click the
link below and enter a 0 + the delivery number which can be located on your invoice.

 https://startrack.com.au/

eg. 0 + 5123456

If you need support, please contact the myHallmark team either by phone or email for assistance.

Phone: 1800 729 999

Email:   mysupport@hallmark.com

Deliveries can be expected within 7 working days. 

If you need require information regarding delivery please contact the myHallmark team on the by phone or email for assistance.

Phone: 1800 729 999

Email:   mysupport@hallmark.com

If your order needs attention please contact the myHallmark team either by phone or email for assistance. 

Phone: 1800 729 999

Email: mysupport@hallmark.com

Please contact your Business Development Manager or alternatively send the myHallmark team an email who can assist you further.

All stated trade prices are our base prices before any applicable discounts or promotions are deducted. All recommended retail prices are to be used as a guide only.